Privacy Policy - chairmen.co.za

1. Introduction Chairmen (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our services or visit our website.

2. Information We Collect We may collect and process the following types of personal information:

Personal Identification Information: Name, contact details (email address, phone number), and physical address.
Transaction Information: Details about the products or services you purchase, payment information, and delivery details.
Communication Information: Any correspondence or feedback you provide to us via email, phone, or our website.
Technical Information: Data related to your use of our website, such as IP address, browser type, and cookies.

3. How We Use Your Information We use your personal information for the following purposes:

To Provide Our Services: To process your orders, deliver products, and provide customer support.
To Communicate With You: To respond to your inquiries, send updates about your orders, and inform you about changes to our services or policies.
For Marketing Purposes: With your consent, to send you promotional materials, newsletters, and information about special offers.
To Improve Our Services: To analyze usage data and feedback to enhance our products, services, and website.
Legal Compliance: To comply with legal obligations and respond to lawful requests by public authorities.

4. Sharing Your Information We do not sell or trade your personal information. However, we may share your information with third parties in the following circumstances:

Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as payment processors, delivery companies, and IT service providers. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a governmental or regulatory authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Security of Your Information We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct or update any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal obligations.
Objection: You may object to the processing of your personal information, including for direct marketing purposes.
Data Portability: You may request a copy of your personal information in a commonly used electronic format.

To exercise any of these rights, please contact us using the contact details provided below.

7. Cookies Our website uses cookies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device when you visit our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Retention of Information We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.

10. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: info@chairmen.co.za